bonus game Privacy Policy for Filipino Players

When you register and use the bonus game platform, we collect personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, mobile number, email address, and payment details such as your GCash or Maya account information. We also collect technical data automatically when you use the platform, including your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. You may also provide additional information voluntarily, such as when you contact our support team or respond to a survey. We only collect information that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.

The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications, transaction confirmations, and updates about changes to our platform or policies. Your activity data helps us personalise your experience, recommend relevant games or promotions, and ensure that our platform performs reliably on mobile devices commonly used across the Philippines. We may also use your information to investigate and prevent fraud, money laundering, and other prohibited activities, as required under applicable Philippine regulations. Aggregated and anonymised data may be used for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

We do not sell your personal information to third parties for marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict confidentiality agreements. In certain cases, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or a valid legal order. If we undergo a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared. All third-party partners we work with are required to handle your data in a manner consistent with applicable data protection laws.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, and sensitive account information is stored using secure hashing and encryption methods. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities inaccordance with applicable timelines under Philippine data protection law. While we work hard to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential at all times.

We retain your personal information for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations in the Philippines. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure, in line with anti-money laundering and gaming regulatory requirements. After the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the data retention countdown from the date your account is formally closed, subject to any outstanding legal holds or regulatory requirements. We periodically review the data we hold to ensure that we are not retaining information beyond what is necessary for the stated purposes. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team through the details available on the platform, and we will respond to your request within the timeframe required by applicable law. We are committed to handling all data subject requests fairly, transparently, and without undue delay.

Our platform uses cookies and similar tracking technologies to provide you with a functional and personalised experience when you visit bonus game. Essential cookies are required for the platform to operate correctly, including maintaining your login session and remembering your preferences between visits. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise, so that we can continuously improve our service. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of some features on the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. By continuing to use our platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to players in the Philippines. When we make material changes, we will post the updated policy on this page with a revised effective date, and where appropriate, we will notify you directly via email or an in-platform notification. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Your continued use of the platform following the posting of any changes constitutes your acceptance of the updated policy. If you have questions or concerns about any aspect of this Privacy Policy, please visit our FAQ page or reach out to our support team directly. You may also review our Terms and Conditions for further information about your rights and obligations as a registered player.